Hire a Freight Claims VA to Manage Loss and Damage Claims
Recover money from lost or damaged freight. Our claims specialists handle documentation, carrier recovery, and insurance coordination.
Start Hiring TodayCapabilities
What They Handle
Damage/loss report collection and documentation
Photo and evidence gathering
Carrier claim filing and follow-up
Insurance carrier communication
Salvage and recovery coordination
Shipper communication and updates
Claims settlement tracking
Monthly claims summary and trending analysis
Economics
VA vs. In-House Hire
| Factor | In-House Freight Claims VA | LogisticsTrucks VA |
|---|---|---|
| Annual Salary/Cost | $45,000 - $62,000/year | Custom plan after discovery call |
| Benefits & Taxes | ~$18,000-$25,000 | Included |
| Training & Onboarding | 2-4 weeks | 3-5 days |
| Replacement/Turnover | 30-60 days, $8,000-$15,000 | 2-3 days, no cost |
| Total Annual Cost | $$45,000 + overhead | Custom plan after discovery call |
Our Standards
Qualifications We Screen For
Experience Level
2+ years freight claims experience
Industry Knowledge
Deep expertise in trucking, logistics, and freight operations. Your VA understands the industry challenges and solutions.
System Proficiency
Trained in major platforms: DAT, Truckstop, load boards, TMS systems, accounting software, and communication tools.
Communication Skills
Professional written and verbal communication. Native or near-native English speaker. Clear documentation and reporting.
Reliability & Accountability
Background check, reference verification, and track record of commitment. Your VA is part of your team.
Questions
Frequently Asked Questions
How much can we typically recover from claims?
Recovery rate varies by cargo type and carrier, but ranges 60-85%. Quick documentation and strong claim filing are key. Your VA ensures both.
What's the process for filing claims?
How do they work with insurance carriers?
What about salvage opportunities?
Ready to Hire?
Get paired with a vetted Freight Claims VA in days. Our matching process ensures the perfect fit for your business.