Hire a Freight Claims VA to Manage Loss and Damage Claims

Recover money from lost or damaged freight. Our claims specialists handle documentation, carrier recovery, and insurance coordination.

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Capabilities

What They Handle

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Damage/loss report collection and documentation

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Photo and evidence gathering

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Carrier claim filing and follow-up

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Insurance carrier communication

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Salvage and recovery coordination

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Shipper communication and updates

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Claims settlement tracking

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Monthly claims summary and trending analysis

Economics

VA vs. In-House Hire

FactorIn-House Freight Claims VALogisticsTrucks VA
Annual Salary/Cost$45,000 - $62,000/yearCustom plan after discovery call
Benefits & Taxes~$18,000-$25,000Included
Training & Onboarding2-4 weeks3-5 days
Replacement/Turnover30-60 days, $8,000-$15,0002-3 days, no cost
Total Annual Cost$$45,000 + overheadCustom plan after discovery call

Our Standards

Qualifications We Screen For

Experience Level

2+ years freight claims experience

Industry Knowledge

Deep expertise in trucking, logistics, and freight operations. Your VA understands the industry challenges and solutions.

System Proficiency

Trained in major platforms: DAT, Truckstop, load boards, TMS systems, accounting software, and communication tools.

Communication Skills

Professional written and verbal communication. Native or near-native English speaker. Clear documentation and reporting.

Reliability & Accountability

Background check, reference verification, and track record of commitment. Your VA is part of your team.

Questions

Frequently Asked Questions

How much can we typically recover from claims?

Recovery rate varies by cargo type and carrier, but ranges 60-85%. Quick documentation and strong claim filing are key. Your VA ensures both.

What's the process for filing claims?
How do they work with insurance carriers?
What about salvage opportunities?

Ready to Hire?

Get paired with a vetted Freight Claims VA in days. Our matching process ensures the perfect fit for your business.