Your VA keeps the record moving
Approved system updates, routine messages, document collection, queue monitoring, and prepared summaries stay current.
Trucking and freight administration
Build support around the work already on your desk.
Choose a live operating queue, define the boundaries, and give the recurring follow-through a clear owner.
Scope-first support for working trucking teams
The operating model is simple.
Routine work moves through the written process. Anything outside that process returns to the right person with context.
Your team keeps operating authority
Safety, routing, load acceptance, regulated decisions, contracts, financial approvals, and unusual exceptions stay with qualified owners.
Twenty services, organized by the work they support.
Each service page explains the working tasks, expected outputs, handoff, control boundaries, fit, and common setup questions.
Keep freight moving
Coverage for the live queues that connect drivers, brokers, shippers, and customers throughout the day.
Dispatch Support
Our dispatch VAs answer phones, log loads, coordinate with customers, and manage driver communication, freeing your dispatcher to focus on optimization and problem-solving.
Load Board Monitoring
Our VAs monitor load boards in real-time, filter for your requirements, and present qualified loads for your decision. You spend zero time scrolling.
Rate Confirmation
Rate mix-ups destroy relationships and slash margins. Our VAs confirm rates in writing before shipment moves, preventing disputes.
Customer Service
Customer service is your brand. Our VAs answer calls, respond to emails, handle basic inquiries, and escalate issues, keeping customers happy.
Shipper Relations
Shippers are your lifeline. Our VAs manage relationships, handle inquiries, track satisfaction, and identify growth opportunities.
Keep every file ready
Administrative follow-through for carrier setup, driver records, compliance documentation, and recurring reporting.
Carrier Packet Setup
Carrier onboarding is a paperwork nightmare. Our VAs gather documents, verify compliance, organize files, and get carriers into your system ready to run loads.
Broker Packet Setup
As a carrier or 3PL, you need broker approval. Our VAs assemble, submit, and follow up on broker applications, getting you approved and booked within days.
DOT Compliance
DOT audits are part of business. Our VAs maintain driver files, vehicle records, and compliance documentation, so you're inspection-ready at any moment.
FMCSA Compliance
FMCSA violations mean fines, out-of-service status, or worse. Our VAs monitor your FMCSA profile, flag violations, and prepare corrective action plans.
ELD Compliance
ELDs are mandatory and scrutinized. Our VAs maintain ELD records, monitor violations, and prepare audit documentation.
Close the paperwork loop
Support for the documents and records that turn completed work into complete, reviewable billing packets.
Freight Billing
Billing errors and slow invoicing cost cash flow. Our VAs verify shipment details, generate invoices, and follow up on payments.
Invoice Factoring Support
Factoring can speed cash flow, but the paperwork is tedious. Our VAs handle document submission, tracking, and payee coordination.
BOL Management
Bills of lading are legally binding documents. Our VAs create accurate BOLs, manage copies, and ensure carriers have signed versions before pickup.
Claims Management
Freight damage claims are frustrating but inevitable. Our VAs document claims, coordinate with insurers, and follow up until resolution.
IFTA Reporting
IFTA fuel tax reporting is complex and penalty-heavy. Our VAs maintain fuel records, calculate quarterly taxes, prepare forms, and ensure timely filing.
Support the people and equipment
Practical administration for fleet visibility, driver hiring, onboarding, system records, and fuel activity.
Driver Recruiting
Finding good drivers is hard. Our VAs screen candidates, coordinate interviews, handle onboarding paperwork, and track the hiring pipeline.
Driver Onboarding
Good onboarding sets the tone. Our VAs handle paperwork, orientation, training scheduling, and first-week support, leaving drivers ready to excel.
Fleet Tracking
GPS and telematics data is powerful, if you use it. Our VAs maintain fleet tracking systems, alert on anomalies, and provide actionable insights.
Fuel Card Management
Fuel cards are essential but risky. Our VAs manage fuel accounts, monitor spend, reconcile charges, and flag anomalies.
TMS Data Entry
Garbage in, garbage out. Our VAs maintain clean TMS data, ensuring your shipment records, customer accounts, and carrier info are accurate and current.
From the operations desk
Heard from the operations desk
From owner-operators to fleet safety teams, these clients describe the back-office work their LogisticsTrucks assistants took off their plates.
Dispatch note
Dispatch
5.0
Keeps our trucks moving and loaded.
“In this market, sitting empty is losing money. Our LogisticsTrucks VA monitors load boards 24/7, negotiates top rates with brokers, and keeps our drivers booked solid with high-paying freight.”
Dispatch note
Compliance
4.9
Eliminated our IFTA and compliance headaches.
“Tracking fuel receipts, driver logs, and quarterly IFTA filings was taking up all my weekends. Having a specialized transport VA handle our DOT compliance and paperwork has been a total lifesaver.”
Dispatch note
Billing
4.9
Invoicing and factoring are finally on autopilot.
“Getting paid used to take weeks because our paperwork was delayed. Our VA submits proof of delivery (PODs) and bill of ladings (BOLs) to our factoring company the second a driver finishes a delivery.”
Dispatch note
After-hours
4.8
Night and weekend coverage saved our contracts.
“Freight doesn't stop at 5 PM. Having remote administrative VAs cover after-hours driver check-ins and emergency roadside dispatch gave us a huge edge over our competitors.”
Before you choose a lane.
The first conversation should clarify the work, not force a package.
Can we start with only one service?
Yes. A focused queue is usually the clearest starting point because the inputs, owner, approved actions, and escalation path can be documented before adjacent work is added.
Will a VA replace our current systems?
No. The support plan is built around the TMS, inboxes, portals, trackers, and communication channels your team approves.
What decisions stay with our operation?
Your authorized people keep safety, routing, load acceptance, regulated compliance, contracting, financial approvals, policy exceptions, and emergency decisions.
How is completed work reviewed?
The agreed workflow records completed tasks, open items, missing information, and exceptions in a location your team can review.
Bring us the queue that keeps slipping.
We will map the work, systems, review points, and authority boundaries for a practical starting role.