Hire an FTL Coordinator VA for Full Truckload Operations
Manage FTL shipments efficiently. Our coordinators handle shipper communication, driver dispatch, and load tracking.
Start Hiring TodayCapabilities
What They Handle
Shipper order intake and confirmation
Driver assignment and dispatch
Load tracking and customer updates
Delivery appointment scheduling
Proof of delivery collection
Shipper communication and problem resolution
Weekly FTL performance reporting
Customer relationship management
Economics
VA vs. In-House Hire
| Factor | In-House FTL Coordinator VA | LogisticsTrucks VA |
|---|---|---|
| Annual Salary/Cost | $38,000 - $52,000/year | Custom plan after discovery call |
| Benefits & Taxes | ~$18,000-$25,000 | Included |
| Training & Onboarding | 2-4 weeks | 3-5 days |
| Replacement/Turnover | 30-60 days, $8,000-$15,000 | 2-3 days, no cost |
| Total Annual Cost | $$38,000 + overhead | Custom plan after discovery call |
Our Standards
Qualifications We Screen For
Experience Level
2+ years FTL coordination or shipper management
Industry Knowledge
Deep expertise in trucking, logistics, and freight operations. Your VA understands the industry challenges and solutions.
System Proficiency
Trained in major platforms: DAT, Truckstop, load boards, TMS systems, accounting software, and communication tools.
Communication Skills
Professional written and verbal communication. Native or near-native English speaker. Clear documentation and reporting.
Reliability & Accountability
Background check, reference verification, and track record of commitment. Your VA is part of your team.
Questions
Frequently Asked Questions
What's the typical FTL margin?
FTL margins typically range 8-15% depending on market and carrier. Your coordinator ensures on-time delivery and customer satisfaction to maintain volume.
How do they manage driver dispatch?
Can they provide real-time tracking to shippers?
What about managing shipper special requests?
Ready to Hire?
Get paired with a vetted FTL Coordinator VA in days. Our matching process ensures the perfect fit for your business.