Industry-specialized support
Scale Your Carrier Fleet Without Growing Your Office.
Carriers manage drivers, dispatchers, DOT compliance, customer relationships, and billing, all at once. A VA can own operations coordination, customer support, and compliance documentation.
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Capabilities
What Your Logistics VA Does
Dispatch support and load assignment
Driver communication and onboarding
Customer service and rate negotiation
BOL management and proof of delivery
Invoice generation and payment processing
DOT file maintenance and audits
Driver performance tracking
Broker relationship management
Solutions
Common Challenges We Solve
Dispatchers are drowning in customer calls and administrative tasks
Our Solution: VA handles customer calls, updates, and routine questions, dispatcher focuses on driver optimization
DOT files are a compliance nightmare, audits find missing paperwork
Our Solution: VA maintains a centralized driver file system, flags missing documents, preps for audits
Drivers quit partly because there's no one managing their paperwork and requests
Our Solution: VA proactively manages driver records, answers questions, escalates concerns
Process
How It Works
Brief Your Needs
Tell us about your business, your pain points, and what you need help with.
Get Matched
We match you with a vetted VA who knows your industry inside and out.
Start Working
Your VA is up and running within days. 98% of clients keep their VA.
VAs Placed
Retention Rate
24h
Placement Speed
40+
Hours Saved/Week
Questions
Frequently Asked Questions
How does a VA work with an existing dispatcher?
VA handles secondary dispatch (routine loads), customer service, and paperwork. Dispatcher handles driver optimization, complex moves, and problem-solving.
Can a VA maintain driver files for DOT compliance?
What if we run both dedicated and spot-market?
How do you prevent communication breakdowns with customers?
Do we need a dedicated VA per X number of drivers?
Ready to Transform Your Carrier Virtual Assistant?
Get matched with a specialized VA in 24 hours. No long contracts, no surprises.
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